jili30 Privacy Policy

jili30 is committed to protecting the privacy and personal data of all users who access our platform in the Philippines. This Privacy Policy has been prepared in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012, and its implementing rules and regulations. By registering an account or using any feature of the jili30 platform, you acknowledge that you have read and understood this policy and consent to the collection and use of your personal information as described herein. We encourage you to review this page periodically, as we may update it from time to time to reflect changes in our practices or applicable law. If you have any questions about how we handle your data, the contact details at the bottom of this page are available to assist you.

When you register and use the jili30 platform, we may collect the following categories of personal information:

• Identity information: your full name, date of birth, and government-issued identification details required for age and identity verification.
• Contact information: your email address, mobile number, and any other contact details you provide during registration or when communicating with our support team.
• Financial information: your preferred payment method, transaction history, deposit and withdrawal records, and e-wallet details such as GCash or Maya account references used for processing payments in Philippine pesos.
• Technical information: your IP address, device type, browser type and version, operating system, and session data collected automatically when you access the platform.
• Usage information: your activity on the platform, including games played, pages visited, promotions claimed, and interactions with platform features.
• Communications: records of any messages, support requests, or feedback you send to jili30 through any available channel.

We collect only the information that is necessary for the purposes described in this policy. You are not required to provide information beyond what is needed to create and maintain your account and use the platform's features.

jili30 uses the personal information we collect for the following purposes:

• To create, verify, and manage your account on the platform.
• To process deposits, withdrawals, and other financial transactions in Philippine pesos.
• To verify your identity and age in compliance with applicable Philippine regulations.
• To provide customer support and respond to your enquiries in a timely manner.
• To send you important account-related notifications, including security alerts and transaction confirmations.
• To improve the platform's features, performance, and user experience based on aggregated usage data.
• To detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited conduct.
• To comply with our legal and regulatory obligations under Philippine law.

We do not use your personal information for purposes that are incompatible with those listed above without first obtaining your consent or as otherwise permitted by applicable law. Where we rely on your consent as the legal basis for processing, you have the right to withdraw that consent at any time by contacting us through the details provided on this site.

jili30 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may, however, share your information with trusted third parties in the following limited circumstances:

• Payment processors: we share necessary financial details with licensed payment service providers such as GCash and Maya to facilitate your transactions on the platform.
• Identity verification providers: we may share identity documents with third-party verification services to confirm your eligibility to use the platform.
• Regulatory and law enforcement authorities: we may disclose your information to government agencies, regulators, or law enforcement bodies in the Philippines where required by law or in response to a valid legal request.
• Service providers: we may share data with technology and infrastructure providers who assist us in operating the platform, subject to strict confidentiality obligations.

Any third party with whom we share your data is required to handle it in accordance with applicable data protection laws and is prohibited from using it for any purpose other than the specific service they provide to jili30. We take reasonable steps to ensure that all third-party partners maintain appropriate security standards when handling your personal information.

jili30 takes the security of your personal information seriously and implements a range of technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. These measures include the use of encryption for data transmitted between your device and our servers, access controls that restrict internal access to personal data on a need-to-know basis, and regular security assessments of our platform infrastructure. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, jili30 will notify you and the relevant Philippine authorities in accordance with the requirements of the Data Privacy Act of 2012. You are also responsible for keeping your account credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.

We retain your personal information for as long as your account remains active and for a reasonable period thereafter, or for as long as is necessary to fulfil the purposes described in this policy. In some cases, we may be required by Philippine law or regulatory obligations to retain certain records for a specified minimum period even after your account has been closed. When your personal information is no longer required, we will securely delete or anonymise it in accordance with our internal data retention procedures. If you request the deletion of your account and associated data, we will process your request subject to any legal or regulatory retention requirements that may apply. You may contact us at any time to enquire about the retention period applicable to your specific data.

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal information held by jili30:

• Right to be informed: you have the right to know what personal data we collect, how we use it, and with whom we share it.
• Right to access: you may request a copy of the personal information we hold about you at any time.
• Right to rectification: if any of your personal information is inaccurate or incomplete, you have the right to request that we correct it.
• Right to erasure: in certain circumstances, you may request that we delete your personal information, subject to applicable legal retention requirements.
• Right to object: you have the right to object to the processing of your personal data in certain situations, including for direct marketing purposes.
• Right to data portability: you may request that we provide your personal data in a structured, commonly used format where technically feasible.

To exercise any of these rights, please contact us using the support details available on this site. We will respond to all valid requests within a reasonable timeframe and in accordance with our obligations under Philippine data protection law. Please note that some rights may be subject to limitations where we have a legitimate legal basis for continuing to process your data.

jili30 uses cookies and similar tracking technologies to enhance your experience on the platform, remember your preferences, and collect analytical data about how the platform is used. Cookies are small text files stored on your device when you visit our site. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period. The information collected through cookies may include your IP address, browser type, pages visited, and time spent on the platform. You can control or disable cookies through your browser settings; however, please note that disabling certain cookies may affect the functionality of the platform and your ability to access some features. By continuing to use the jili30 platform after being informed of our cookie practices, you consent to the use of cookies as described in this policy.

jili30 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable Philippine law. When we make material changes to this policy, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users through the contact details associated with their account. Your continued use of the jili30 platform after any changes to this policy have been posted constitutes your acceptance of the updated terms. We encourage you to review this page regularly to stay informed about how we are protecting your personal information. If you do not agree with any changes to this policy, you should discontinue use of the platform and may request the closure of your account by contacting our support team.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way jili30 handles your personal information, please do not hesitate to get in touch with our support team. Our contact details are available in the footer of every page on this site. You may also visit our FAQ page for quick answers to common questions about accounts, data, and platform use. For matters relating to responsible gaming and player wellbeing, please visit our Responsible Gaming page. jili30 is committed to responding to all privacy-related enquiries promptly and in plain Philippine English, so that every Filipino player can clearly understand how their data is being handled and what options are available to them.